IoT software technical writer

Software · Coimbra, Coimbra
Department Software
Employment Type Full-Time
Minimum Experience Experienced

Porto, Coimbra, Lisbon, PT

 

Working with an Internet of Things company for the Industrial Gases, Rail, Energy, Oil & Gas, Water/Wastewater markets, the IoT software platform technical writer will be the leading editor of content to enable product knowledge dissemination across internal and external stakeholders. ANOVA’s IoT software platform will feature highly-scalable cloud-native micro-services for digital twins, analytics, web and mobile apps, and open for collaboration with other software vendors to empower our customers for a full digital transformation journey.

1. Main Duties. The successful candidate will:

  • Continuously improve documentation content in collaboration with engineers, product managers, marketing and sales, namely:

API documentation for internal developers and customers/partners integrations

Glossary, FAQs, user manuals, How-tos, tutorials, quick guides, release notes, etc, in multiple media formats

Independently identify and address content gaps 

 

  • Help developers and other stakeholders who have documentation-related questions
  • Contribute to technical sections of product related proposals
  • Proofread all technical documentation to ensure consistency of language and style
  • Review and maintain all technical documentation templates
  • Be an active member of ANOVA’s IoT platform agile software teams and capture knowledge at all opportunities

 

2. Core Skills & Experience

  • Strong focus and ability to prioritize tasks accordingly
  • Experience with Agile and CI/CD cadence of software deployment, namely making changes to documentation based on that cadence
  • Attention to detail, data driven, proactive, creative and innovative 
  • Able to communicate complex ideas to both technical and non-technical audiences 
  • Computer Science or other related engineering degree or Journalism degree
  • Native English

 

3.Desirable Skills/Experience

  • Familiar with industrial IoT and Cloud projects
  • Experience working on an high-growth startup like environment 
  • Experience with Markdown and documentation workflows
  • Proven experience with CI/CD and modern software development practices

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  • Location
    Coimbra, Coimbra
  • Department
    Software
  • Employment Type
    Full-Time
  • Minimum Experience
    Experienced